Before contacting us
For an order question, include the Aura Cards order reference shown after payment and in your Stripe receipt. Do not send full card numbers, security codes, passwords or one-time sign-in codes.
Orders, delivery and returns
Use the customer-service email in the seller details below. Tell us what happened and include photographs where an item arrived damaged or appears different from its description. Read the delivery and returns policy for cancellation and return times.
Privacy requests
Use the same email and clearly label the message as a privacy request. We may need to confirm your identity before disclosing or changing account and order information.